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Canadians Say 'Thank You' More Than 'Sorry' - And Mean It, Too

Canada has a well-deserved reputation as one of the friendliest, most polite countries in the world, and you don't have to look far to see why. Yes, we say "I'm sorry" a lot, but we actually say "Thank you" a lot more -- almost twice as often as "I'm sorry," in fact.

This is just one of the findings in a recent Canadian thank you behaviours survey. And these "thank you's" are not on auto-pilot or polite throw-aways. More than half of Canadians (60 per cent) say "thank you" in a meaningful and sincere way, rather than only 12 per cent who say it without thinking.

It's easy to say "thank you" out of habit as you charge through one activity to the next in a busy routine, but it's important to ask yourself how do you think that thanks was perceived? Each day I try and make a point to say thanks to my colleagues, employees, husband, children, parents and my barista: steadied with eye contact, underlined with weight of words, emphasized with significance in tone -- no matter how big or small.