Health and Beauty

Wen Hair Care Substitutes

Feds examine complaints about WEN by Chaz Dean hair treatments

For months, consumers have been complaining that WEN by Chaz Dean has been making their hair fall out and causing itching and rashes. Now the U.S. Food and Drug Administration is beginning to comb through those complaints.

The agency says the manufacturer of the conditioner has received more than 21,000 complaints while the FDA itself has received another 127. ConsumerAffairs has received nearly 1,000 reviews , most of them negative.

"I used WEN and noticed my hair was not as thick as before and then I heard about the lawsuits," said Victoria of Rosamond, Calif. "I stopped using it and started noticing my hair was thicker again and was confirmed by hairdresser who has been doing my hair for years."

The class action  lawsuits Victoria mentions  were filed in December 2015 on behalf of lead plaintiff Amy Friedman, who claims that after just two weeks of using WEN's Sweet Almond Mint conditioner, she began losing "substantial and abnormal" amounts of hair.